Supplier Management :

Supplier management is fundamental in achieving and maintaining good level of service delivery. All suppliers and Customers face the same predicament when it comes to achieving Value for Money whilst maintaining consistency in Quality of service. However it is unexceptional to find organisations and suppliers working to old contracts, which were established years back when the contracts were initially procured and awarded.

Supplier Management is one of the ISO/IEC 20000 Relationship Management Processes. It is responsible for ensuring that all contracts with suppliers support the needs of the business, and that all suppliers meet their contractual commitments. Supplier Management is also responsible for understanding the entire Supply Chain, which includes suppliers to the IT service provider's own major suppliers. Our Consultants have an excellent track record in terms of supplier and service delivery management and have contributed significantly to the achievement of Value for Money.

Feel free to contact us for an informal and open discussion to find out how eSTRAT can help your organisation.
Follow us on Facebook Follow us on Twitter